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DISCLAIMER

Last Updated: February 8, 2026

Please read this disclaimer carefully before using the Malai Email Marketing Tool. By purchasing and using this tool, you acknowledge and agree to the following terms and conditions.

1. Google Email Sending Limits

Malai Email Marketing Tool operates within the constraints of Google's email sending policies. The daily email limits are set by Google, not by Malai.

Important: Exceeding these limits may result in your Google account being temporarily or permanently suspended from sending emails. Malai provides quota management features to help you stay within these limits, but you are ultimately responsible for monitoring your usage.

2. Email Deliverability and Spam

Sender Reputation

Email deliverability depends on your Google account's sender reputation. Malai sends emails FROM your Gmail account using your credentials, which means:

• Your emails have the same deliverability as emails you send manually through Gmail
• Your sender reputation affects whether emails reach the inbox or spam folder
• Poor email practices (spam, unsolicited emails, high bounce rates) will damage your reputation

Anti-Spam Best Practices

You MUST:

• Only send emails to people who have explicitly opted in to receive them
• Include a clear and easy unsubscribe mechanism in every email
• Include your physical mailing address in commercial emails
• Honor unsubscribe requests within 10 business days
• Use accurate "From" names and subject lines that aren't misleading
• Identify your emails as advertisements (if applicable)

You MUST NOT:

• Send unsolicited commercial emails (spam)
• Purchase or use email lists from third parties
• Harvest email addresses from websites or online sources
• Send emails with false or misleading header information
• Use deceptive subject lines

3. Legal Compliance

Your Responsibility

You are solely responsible for ensuring that your use of Malai Email Marketing Tool complies with all applicable laws and regulations, including but not limited to:

• CAN-SPAM Act (United States): Requires opt-out mechanisms, accurate headers, and physical addresses
• GDPR (European Union): Requires explicit consent, data protection, and right to erasure
• CASL (Canada): Requires express consent before sending commercial emails
• PDPA (Singapore, Thailand): Requires consent and opt-out mechanisms
• India's IT Rules: Requires consent and unsubscribe options

Google's Terms of Service

By using Malai, you must also comply with:

• Google's Terms of Service
• Gmail Program Policies
• Google Workspace Acceptable Use Policy (if applicable)

Violation of Google's policies may result in your Google account being suspended or terminated, which is beyond our control.

4. Limitation of Liability

Account Suspension

Malai is NOT responsible for:

• Suspension or termination of your Google account due to policy violations
• Temporary or permanent loss of email sending privileges
• Damage to your sender reputation or domain reputation
• Emails being marked as spam or not reaching recipients
• Bounced emails or delivery failures

Content and Usage

You are solely responsible for:

• The content of emails sent through Malai
• The accuracy of recipient email addresses
• Compliance with applicable laws and regulations
• Obtaining proper consent from recipients
• Handling unsubscribe requests and complaints
• Maintaining email list hygiene (removing invalid/bounced addresses)

5. Service Limitations and Dependencies

Google Service Dependency

Malai Email Marketing Tool depends on Google's services and APIs to function. This means:

• The tool requires an active Google account with email sending capabilities
• Functionality may be affected by changes to Google's APIs or policies
• Service interruptions at Google may affect Malai's functionality
• Google may change email sending limits or policies at any time

No Guarantee of Service

While we strive to maintain the functionality of Malai Email Marketing Tool:

• We do not guarantee uninterrupted or error-free operation
• We are not responsible for technical issues beyond our control
• Updates may be required to maintain compatibility with Google's services
• We reserve the right to modify features or functionality

6. Updates and Modifications

We may update Malai Email Marketing Tool to:

• Maintain compatibility with Google's services
• Fix bugs or security issues
• Add new features or improve existing ones
• Comply with legal or regulatory requirements

While lifetime license holders receive free updates, we reserve the right to:

• Discontinue support for outdated versions
• Require updates for continued functionality
• Modify or remove features if necessary

7. Technical Support Limitations

Email support is included with your purchase, but please note:

• Support is provided for the tool's functionality, not email marketing strategy
• We cannot guarantee specific response times, though we aim for 24-48 hours
• Support does not include assistance with Google account issues
• We cannot recover suspended or terminated Google accounts
• Support does not include legal advice on compliance matters

8. Prohibited Uses

9. Best Practice Recommendations

To maximize deliverability and maintain compliance:

Email List Management

• Use double opt-in for all new subscribers
• Regularly clean your email list (remove bounces and inactive addresses)
• Segment your audience for more targeted campaigns
• Honor unsubscribe requests immediately

Email Content

• Write clear, honest subject lines
• Include your company name and contact information
• Provide value to recipients
• Test emails before sending to large lists
• Monitor engagement metrics (opens, clicks, unsubscribes)

Sending Practices

• Start slowly if using a new Google account (warm up your sender reputation)
• Don't send to your entire list at once if it's large
• Monitor bounce rates and remove invalid addresses
• Respect "quiet hours" (avoid sending late at night)
• Track spam complaints and address issues

10. Disclaimer of Warranties

Malai Email Marketing Tool is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Specific results or outcomes

11. Questions and Contact

If you have questions about this disclaimer or need clarification on any point, please contact us at:

We will do our best to address your concerns, but please note that we cannot provide legal advice. For legal questions about compliance, please consult with a qualified attorney in your jurisdiction.