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PRIVACY POLICY
Last Updated: February 8, 2026
At Engineers Work ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use our
Malai Email Marketing Tool.
Quick Summary: We collect minimal personal information (name, email, purchase details)
to provide our service. We do not sell your data, we do not share it with third parties for marketing,
and you have full control over your information.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us:
| Information Type |
What We Collect |
Purpose |
| Demo Requests |
Name, Business Email, Purpose |
To provide personalized demos and product information |
| Purchase Information |
Name, Email, Payment details |
To process your purchase and deliver the license |
| License Activation |
Google account email, License key |
To activate and verify your license |
| Support Requests |
Name, Email, Issue description |
To provide customer support |
1.2 Information Collected Automatically
When you visit our website or use our tool, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent, clicks
- IP Address: For security and analytics purposes
- Cookies: Small text files stored on your device (see Section 7)
1.3 Information We DO NOT Collect
Important: What we DON'T collect or access:
- ❌ Your email content (emails you send through Malai)
- ❌ Your recipient email addresses or contact lists
- ❌ Sensitive personal information (race, religion, health data, etc.)
- ❌ Financial information (handled by payment processor)
- ❌ Your Google account password
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision
- To deliver and activate your Malai license
- To provide technical support and customer service
- To send you product updates and important notifications
- To verify your license and prevent unauthorized use
2.2 Communication
- To respond to demo requests and inquiries
- To send transactional emails (purchase confirmations, license keys)
- To notify you about updates, new features, or important changes
- To provide customer support
2.3 Improvement and Analytics
- To analyze website usage and improve our service
- To understand customer needs and preferences
- To fix bugs and optimize performance
- To develop new features based on user feedback
2.4 Legal and Security
- To comply with legal obligations
- To prevent fraud and abuse
- To enforce our terms of service
- To protect our rights and the rights of others
3. Data Storage and Security
3.1 Where Your Data is Stored
Data Storage:
- Demo Requests: Stored in Supabase (secure cloud database)
- License Information: Stored in our secure servers
- Payment Data: Processed and stored by Razorpay (PCI-DSS compliant)
3.2 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission uses SSL/TLS encryption
- Access Control: Limited employee access to personal data
- Secure Hosting: Data stored on reputable cloud platforms with security certifications
- Regular Updates: Security patches and software updates
- Monitoring: Continuous monitoring for security threats
3.3 Data Retention
We retain your information for as long as necessary to:
- Provide our services (lifetime license support)
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
You may request deletion of your personal data at any time (see Section 6 - Your Rights).
4. How We Share Your Information
4.1 We DO NOT Sell Your Data
Important: We do NOT sell, rent, or trade your personal information to third parties
for their marketing purposes. Your data is yours.
4.2 Service Providers
We share information with trusted third-party service providers who help us operate our business:
| Service Provider |
Purpose |
Data Shared |
| Supabase |
Database hosting |
Name, Email, Purpose (from demo forms) |
| Razorpay |
Payment processing |
Name, Email, Payment information |
| Email Service |
Sending transactional emails |
Email address, Name |
| Hosting Provider |
Website and tool hosting |
Website usage data, IP addresses |
All service providers are contractually obligated to keep your information confidential
and use it only for the purposes we specify.
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government requests
- Protection of our rights or safety of others
- Investigation of fraud or security issues
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred
to the acquiring entity. We will notify you of any such change and your options.
5. Google Account Integration
5.1 How Malai Accesses Your Google Account
Malai Email Marketing Tool integrates with your Google account to send emails on your behalf.
Here's what you need to know:
Google OAuth Authorization:
- You grant Malai permission to send emails from your Gmail account
- We only request the minimum permissions necessary (Gmail send scope)
- You can revoke access at any time through your Google Account settings
- Your Google password is NEVER shared with or stored by Malai
5.2 What We Access
- Gmail Send Permission: To send emails on your behalf
- Account Email: For license verification
5.3 What We DON'T Access
- ❌ Your email inbox or received emails
- ❌ Your Google Drive files (except those you explicitly attach)
- ❌ Your Google Calendar or other Google services
- ❌ Your contacts (you provide the recipient list in Google Sheets)
5.4 Revoking Access
You can revoke Malai's access to your Google account at any time:
- Go to Google Account Permissions
- Find "Malai Email Marketing Tool"
- Click "Remove Access"
Note: Revoking access will stop Malai from sending emails but won't affect your license.
6. Your Privacy Rights
6.1 Access and Portability
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Portability: Receive your data in a structured, machine-readable format
6.2 Correction and Update
You can:
- Update your information by contacting us
- Correct inaccurate or incomplete data
6.3 Deletion
You have the right to request deletion of your personal data, subject to:
- Legal retention requirements (e.g., tax records)
- Ongoing disputes or investigations
- Legitimate business needs (e.g., honoring your license)
6.4 Marketing Communications
You can:
- Opt out of marketing emails (transactional emails will continue)
- Unsubscribe using the link in any marketing email
6.5 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: refer.engineer@gmail.com
Subject: Privacy Rights Request
We will respond within 30 days of receiving your request.
7. Cookies and Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device that help us improve your experience
and analyze website usage.
7.2 Types of Cookies We Use
| Cookie Type |
Purpose |
Can You Disable? |
| Essential |
Required for the website to function (e.g., login sessions) |
No - website won't work without them |
| Analytics |
Help us understand how visitors use our site |
Yes |
| Preference |
Remember your settings and preferences |
Yes |
7.3 Managing Cookies
You can control cookies through your browser settings:
- Block all cookies (may affect website functionality)
- Delete existing cookies
- Set preferences for specific websites
8. International Data Transfers
Our services are primarily targeted at users in India, but we may process data in other countries.
If you're located outside India:
- Your data may be transferred to and processed in India or other countries
- We ensure appropriate safeguards are in place for international transfers
- By using our service, you consent to such transfers
9. Children's Privacy
Age Restriction: Malai Email Marketing Tool is not intended for use by anyone under
the age of 18. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a minor, please contact us
immediately and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- New legal requirements
- Product updates or new features
How we notify you:
- Updated "Last Updated" date at the top of this page
- Email notification for material changes
- Notice on our website
Your continued use of Malai after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
Privacy Contact:
Support Email: refer.engineer@gmail.com
Company: Engineers Work
Location: India
We aim to respond to all privacy inquiries within 30 days.
12. Your Consent
By using Malai Email Marketing Tool, you consent to:
- ✓ The collection and use of your information as described in this Privacy Policy
- ✓ The processing of your data by our service providers
- ✓ The use of cookies and similar technologies on our website
- ✓ Communication from us regarding your license and support
You can withdraw consent at any time by ceasing to use our service or contacting us to
delete your data.